Being a Terminal Manager is no easy job. The days start early and end late, and the responsibilities are as numerous as they are diverse. A Terminal Manager needs both analytical and emotional intelligence to navigate the technical and interpersonal challenges of the workplace. They also need a whole lot of industry experience to successfully manage the many moving parts that make up a terminal.
It’s a job that few people can handle, but Kim Torres is one of the exceptions. Kim thrives in her position as Wheeling Terminal Manager because she embraces the challenges it brings.
“I love that it’s fast paced and that every day is different! The building’s the same, the people are the same, but the challenges you face are always new. It keeps things interesting!”
The Road to Holland Terminal Manager
Kim grew up in Champaign-Urbana, Illinois. After graduating high school, she went to college to study management. With her degree in hand, she quickly found herself working as a floor manager at a manufacturing facility. Her performance in that role then earned her a promotion to the position of transportation manager.
It was in that role that Kim first learned the ropes of the trucking industry. She wrote safety regulations, outlined shipping procedures, and routinely dealt with a number of trucking companies. Her efforts as the transportation manager there actually attracted the attention of Conway, who recruited her to join their company.
After 7 years at Conway, Kim joined Holland and has spent the past 6 years helping to make “The Holland Difference”. Over her 14 years in the trucking industry, Kim has worn a wide variety of hats, including inbound supervisor, outbound supervisor, dispatch supervisor, and more. Before becoming the Wheeling, IL Terminal Manager this past December, Kim also served as Terminal Manager in Danville, IL and Assistant Terminal Manager in Joliet, IL. Now, as the Wheeling TM, Kim manages nearly 200 employees and a large fleet of trucks.
Kim is grateful for all the Holland professionals who’ve helped and supported her during her career. Kim shared that Holland Process Director, Dave Woolsey, was especially important in her career development.
“Dave has always supported and encouraged my growth. Having his support and trust has been invaluable.”
Kim at Rest
Kim’s workdays frequently stretch from 7:00 a.m. to 7:00 p.m. So, when she isn’t at work, she does her best to rest and enjoy quality time with her family. She is the mother of three sons and two grandsons, and the owner of an African Grey Parrot named Virgil. Kim has had Virgil for 21 years, making him as old as, or older, than two of her three sons.
After being relocated to Wheeling in December, Kim and Virgil moved out of their old house and into an apartment. But, unfortunately, Virgil is still adapting to the limitations of apartment life. When living in a house, he could sing and sing to his heart’s content. Nowadays, Kim has neighbors to consider. Plus, it doesn’t exactly help that Virgil’s newest “song” is a pitch-perfect imitation of the fire alarm…
We at Holland hope that old Virgil gets used to city living soon… or at least finds a new favorite song to sing. We would also like to thank Kim for all her hard work over the years. Professionals like Kim help make Holland the industry leader that it is today.